Returns & Exchanges
At Smart Foal, we want you to be completely satisfied with your purchase. If your selection isn't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Affix the Label
Print the prepaid shipping label provided via email and attach it firmly to the outside of your return parcel.
- 4.Drop Off and Track
Drop your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.